Accessible technology support for everyone.
We are committed to being an accessible and inclusive technology company. We help seniors, people living with disability and anyone who needs extra support through patient, personalised assistance and accessible technology solutions.
Helping people feel included in a digital world.
Technology is now part of everyday life, but it can sometimes feel overwhelming or inaccessible. Our community support service helps seniors, people living with disability and anyone who needs extra assistance.
Whether someone needs help making a video call, learning how to use a smartphone or resolving a frustrating computer issue, we provide calm, practical and respectful support.
Our accessibility commitment
We believe technology, support and digital services should be accessible to everyone. We aim to provide inclusive tools, flexible support options and clear communication tailored to each person’s needs.
Practical help with everyday technology.
From solving technical problems to teaching new digital skills, we provide support based on what each person genuinely needs.
Smartphone and tablet lessons
Learn how to make calls, send messages, use apps, take photos, video call family and stay connected.
Computer and device support
Assistance with computers, printers, email, updates, slow devices, internet issues and everyday problems.
Online safety and scam awareness
Help recognising suspicious emails, text messages, phone calls, websites and common online scams.
Home internet and Wi-Fi help
Set up internet connections, Wi-Fi, smart televisions, streaming devices and connected household technology.
Email and communication
Help setting up email, video calling, messaging and other ways to communicate with family and friends.
Accessible technology solutions
Guidance with accessibility settings, assistive tools, larger text, voice controls and simplified device use.
Help that works at your pace.
We keep every visit straightforward, comfortable and focused on what the person would like to achieve.
Tell us what you need
Contact us directly or ask a family member, carer or support worker to contact us on your behalf.
Share accessibility needs
Let us know about any communication, mobility, sensory or other requirements before the appointment.
Receive patient support
We resolve the issue or explain the task carefully, clearly and without rushing.
Feel more confident
We make sure questions are answered and the next steps are understood before we finish.
Discounted assistance for eligible pensioners.
We provide pensioner discounts because we want personal technology support to remain accessible and affordable for members of our local community.
Technology help without pressure or judgement.
Everyone has a different level of experience with technology. We respect that and tailor our support to the individual.
Giving back locally
MWITS is committed to using our knowledge and experience to make technology easier and more accessible for people throughout our community.
We are always looking for ways to improve.
Accessibility is an ongoing commitment. We continue to review how we communicate, deliver support and provide technology solutions so that our services are easier for everyone to use.
We welcome your feedback
If there is anything we can do to make our website, services, communication or technology support more accessible, please let us know.
Feedback from clients, families, carers, support workers and community members helps us identify where we can improve.
Need friendly and accessible technology help?
Contact MWITS to arrange patient and personalised assistance for yourself, a family member, client or person in your care. Please let us know about any accessibility requirements when contacting us.